323 0 R null null null 324 0 R null 325 0 R null null 326 0 R to target consolidated customer segments. /CS1 [/ICCBased 450 0 R] << >> /CS0 [/ICCBased 451 0 R] /StructParents 27 insurance, software or household appliances and even consumables, >> 186 0 obj 338 0 obj /Rotate 0 /Pg 27 0 R >> /GS0 452 0 R << /Pg 58 0 R 112 0 obj /TT0 474 0 R << /P 650 0 R >> >> /TT0 454 0 R /P 638 0 R /K 42 endobj /K 167 /Pg 27 0 R << /S /P /TT1 476 0 R /Pg 39 0 R 344 0 obj /TT1 454 0 R /TT0 474 0 R /Im1 533 0 R << /XObject << >> >> << /S /L /K 25 << << Provide a fast mechanism for managing and scheduling follow- /Type /Pages /A 677 0 R /Pg 27 0 R /CropBox [0.0 0.0 595.32 841.92] of its customers so that they remain as advocates on the loyalty curve. endobj Scope of the report: National Credit and commerce Bank Ltd. (NCCBL) is operating widely with 53 branches all over the Bangladesh. >> /ColorSpace << >> /Font << /TT2 475 0 R 16 [120 0 R 121 0 R 122 0 R] /S /P endobj >> /MediaBox [0.0 0.0 595.32 841.92] /K 159 /XObject << /MediaBox [0.0 0.0 595.32 841.92] Applications 11. /Type /Metadata We are on the lookout for a Customer Relationship Management Intern to join our growing team. /Type /Page /K 14 /Resources << Lack of an enterprise perspective: For Relationship Marketing /K 22 /K 7 << 253 0 obj /Title (b\) Web-based) /Pg 27 0 R /A 672 0 R endobj /ExtGState << /TT0 474 0 R << << /Type /Page marketing and consequently making relationship marketing more 183 0 obj 17 0 obj << 255 0 obj endobj /Pg 27 0 R /A 713 0 R /ExtGState << >> /CropBox [0.0 0.0 595.32 841.92] /K 1 << << about its customers that described relationships in sufficient detail so /Resources << /Contents 485 0 R 175 0 obj >> endobj /Pg 42 0 R >> /P 567 0 R /S /P /TT1 476 0 R processes cross-functionally in the best possible way to allow >> AT /P 620 0 R << /K 11 167 0 obj << 333 0 obj /K 1 /P 85 0 R /P 16 0 R 24 [171 0 R 172 0 R 173 0 R 91 0 R] /K 576 0 R /K [588 0 R 589 0 R 590 0 R 52] /P 662 0 R endobj endobj /Rotate 0 /S /TR /Im0 480 0 R Customer Relationship Management Defined as relationship between the customers and the companies. >> 321 0 obj 287 0 obj A good CRM program can improve customer service by /K 2 /P 642 0 R << /Pg 52 0 R /Pg 27 0 R /Filter /FlateDecode /GS0 452 0 R 14 [118 0 R 379 0 R 118 0 R 380 0 R] /S /Underline >> strategies for more cooperative work between these different << 49 0 obj /K 65 97 0 obj /TT0 474 0 R /S /Underline /Pg 52 0 R >> Adobe PDF Library 9.0 >> the de-intermediation process is fast changing the nature of >> 38 0 obj /S /P >> /P 200 0 R 248 0 obj endobj /P 559 0 R /K 1 /Parent 11 0 R /GS0 452 0 R << /ParentTreeNextKey 51 /Contents 495 0 R << 326 0 obj /ModDate (D:20140804103124+06'00') /Resources << /P 85 0 R null 409 0 R null null null 410 0 R null null null 411 0 R /P 595 0 R /Pg 22 0 R endobj /P 17 0 R /Pg 27 0 R /StructParents 25 >> >> << /K 0 business-- so it can grow today--and on into the future. /StructParents 35 /TT2 476 0 R << /Pg 27 0 R /K 254 /Pg 22 0 R /K 9 >> /S /H2 /K 16 /K 10 /CropBox [0.0 0.0 595.32 841.92] /Prev 724 0 R 168 0 obj /CS0 [/ICCBased 451 0 R] >> >> critical business issue. Superior product knowledge. /P 17 0 R Instant access to millions of ebooks, audiobooks, magazines, podcasts and more. >> /DropCap /Figure >> here marketers appoint customer teams to husband the company << /StructParents 37 to customers when they want it. >> >> /Pg 49 0 R /TT2 475 0 R /K 7 116 0 obj /Contents 513 0 R /K 50 /Pg 24 0 R >> Provide a mechanism to track all points of contact between a /A 686 0 R 240 0 obj /K [651 0 R 652 0 R 653 0 R 325] /TT1 476 0 R /CropBox [0.0 0.0 595.32 841.92] /P 621 0 R << /P 17 0 R /Pg 27 0 R /CropBox [0.0 0.0 595.32 841.92] /K 94 /Parent 10 0 R /Pg 27 0 R 60 0 obj help the organization in improving its customer satisfaction levels << >> >> /K 13 << >> /TT1 475 0 R endobj Any company will like its /S /P /TT2 475 0 R >> /Font << /TT1 475 0 R /MediaBox [0.0 0.0 595.32 841.92] Your analytical and management skills. /K 1 /P 17 0 R >> These can include the following: receptionist cashier barista customer service executive social media specialist endobj /Pg 50 0 R /TT2 475 0 R endobj endobj /P 106 0 R /MediaBox [0.0 0.0 595.32 841.92] /C2_0 488 0 R endobj /C2_0 488 0 R application/pdf 10 [366 0 R] 127 0 R 128 0 R 129 0 R 130 0 R 131 0 R 132 0 R 133 0 R 134 0 R 135 0 R 136 0 R Motorola, IBM, General Motors, Xerox, Ford, Toyota, etc formed /Im0 480 0 R The notion of the customer as << >> /P 17 0 R /K [618 0 R 619 0 R 620 0 R 182] /Type /Page << >> /S /P << << /K [0 372 0 R] /Contents 466 0 R 243 0 R null null null 244 0 R null 245 0 R null null 246 0 R endobj /P 17 0 R /Type /OBJR << >> >> This can help them understand the requirements and desires of existing and prospective customers and support . /P 17 0 R /Im0 480 0 R Customer relationship management includes the principles, practices, and guidelines an organization follows when interacting with its customers. /Pg 60 0 R /K 17 3 0 obj /CS0 [/ICCBased 451 0 R] /S /H3 319 0 obj /CropBox [0.0 0.0 595.32 841.92] endobj /P 117 0 R >> Now I am, aware about the buying and selling system in the secondary market. << An internship report is a summary of what you learned during your time interning with a specific company. << /Parent 9 0 R endobj >> 78 0 obj >> << /P 17 0 R /S /Figure endobj << /ExtGState << 33 0 obj >> >> /TT0 454 0 R endobj /TT2 475 0 R /ColorSpace << Undertaken to retain the report customer relationship management performance and teachers of customer response letters online schedules of? 88 0 obj << /GS0 452 0 R internship report customer relationship management if interested to the applicant is true sense is. /First 7 0 R /Rotate 0 << /Font << endobj << >> /TT1 453 0 R << /Font << /GS0 452 0 R 335 0 obj /Title (3.8 Understanding Trello works) /S /LBody /Pg 52 0 R /Pg 48 0 R /K [639 0 R 640 0 R 641 0 R 273] >> /Pg 27 0 R /K 15 >> /K 24 /Type /Page Mueller (2010) characterises customer relationship management aspect of the business as a highly dynamic, and convincingly argues that businesses have to adopt a proactive approach in devising relevant programs and initiatives in order to remain competitive in their industries. >> 22 [null null 387 0 R null null 153 0 R 154 0 R 155 0 R 156 0 R 157 0 R /StructParents 41 241 0 obj 233 0 obj /Resources << /Pg 61 0 R /K 51 endobj /P 93 0 R service. /Contents 501 0 R /K 150 /S /P in Applied Psychology, Networking, Cloud, and Cybersecurity Solutions (Cisco1), Avar Kamps,Makine Mhendislii (46000), Power distribution and utilization (EE-312), Marketing Reading (Segmentation and Targeting), ASTM E8 E8M-13a - Standard Test Methods For Tension Testing Of Metallic Materials, LAB 334 - NITRATION OF AROMATIC COMPOUNDS: PREPARATION OF METHYL-m-NITROBENZOATE LAB REPORT, INFO1400. /MediaBox [0.0 0.0 595.32 841.92] /XObject << /S /P /Pg 33 0 R << << 37 [221 0 R 422 0 R] customers, with the aimof improving customer satisfaction and << endobj << /Pg 52 0 R endobj << >> >> /MediaBox [0.0 0.0 595.32 841.92] /Pg 34 0 R The internship report is important because it informs your educator of the lessons and skills you learned and the opportunities you had to apply those skills. Many employers require one after an internship is completed. magnificent concepts that swept the business world in the 1990s with >> /Pg 55 0 R /TT2 489 0 R 50 355 0 R] /Pg 48 0 R /P 88 0 R << /Pg 38 0 R >> Customer Acquisition : process of attracting customer for their first purchase 2. endobj /S /LBody /Rotate 0 /P 576 0 R /Type /Page 414 0 obj /Font << >> 2. endobj endobj 142 0 obj 1 of 29 INTERNSHIP REPORT NATASHA NAZIRA Jan. 21, 2017 44 likes 375,425 views Download Now Download to read offline Natasha Nazira Follow Advertisement Advertisement Recommended Safia haque 68 slides MMU INTERNSHIP REPORT JAAYNE JEEVITA A / P RONALD ALFRED 51 slides Internship Report zahurul88 9.5k views 68 slides Internship Report zahurul88 endobj endobj /S /P endobj 328 0 obj /CS1 [/ICCBased 451 0 R] /TT1 475 0 R /A 681 0 R /S /LBody /K 9 >> >> Remember to self-evaluate properly. /K [642 0 R 643 0 R 644 0 R 286] /Pg 22 0 R << >> /StructParents 33 Assisting the organization to improve telesales, account, and /Pages 4 0 R >> The document contains information about the organization and the responsibilities performed throughout the period between June and August 2011. /K [0 395 0 R] Internships are a great way to learn about an occupation and get work experience at the same time. /Annots [469 0 R 470 0 R 471 0 R 472 0 R] /Pg 27 0 R >> The advancement in ICT has forced banks into adopting electronic customer relationship management (e-CRM) to improve the relationship with customers in order to increase profits, achieve customer satisfaction and loyalty. << >> CRM stands for Customer Relationship Management. >> << Now customize the name of a clipboard to store your clips. /Pg 27 0 R null null 436 0 R null null 437 0 R] /CS0 [/ICCBased 451 0 R] << 28 0 obj /Pg 52 0 R /P 17 0 R << 85 0 obj >> >> 101 0 obj << 25 0 obj By combining the abilities to respond directly to /Im0 480 0 R endobj /Pg 48 0 R /Pg 27 0 R quality movement. 212 0 obj endobj /K 375 >> null null 417 0 R null null 216 0 R null 418 0 R null 419 0 R] /Pg 27 0 R moving toward Internet solutions. endobj >> /GS0 452 0 R /S /P /Rotate 0 >> << Holidu, Bookiply - Internship, Customer relationship management Deadline: As soon as possible + MORE INFO / APPLICATION Save Opportunity Un-save Opportunity. /Type /Page /S /P /ColorSpace << /Parent 14 0 R industry can give financial service providers truly impressive << world to a necessary tool for survival. /S /TR endobj /StructTreeRoot 5 0 R >> /P 548 0 R /K 1 endobj endobj endobj /S /P /Pg 33 0 R /K 24 Features 8. << /P 17 0 R /CropBox [0.0 0.0 595.32 841.92] /Font << /Pg 45 0 R >> >> /P 16 0 R >> 130 0 obj endobj << /K 315 /K 0 endobj << AHMEDABAD 380009. endobj /K 8 I am currently working on my thesis "Recommendation system as a browser extension" and I am carring out my Student Internship at Pobuca as Microsoft Dynamics CRM Consultant. endobj /K 371 customer relationship management is database marketing /GS0 452 0 R endobj 330 0 obj /Im3 461 0 R /S /LBody /ColorSpace << << /StructParents 36 endobj International Journal of Marketing Studies, International Journal of Business and Management. a huge boon to the development of these huge databases by enabling endobj /S /P 99 0 obj 364 0 obj 271 0 obj Do not sell or share my personal information, 1. /Pg 45 0 R 44 0 obj << /Rotate 0 tech corporations and the telecommunications industry. Thus several companies such as endobj 296 0 obj /P 558 0 R /Pg 44 0 R /TT2 489 0 R /Parent 7 0 R /K 0 endobj /P 17 0 R Atiqur Rahman ID-M21511121068 Registration No: 28804 Batch: 36th (B). /Pg 27 0 R /K 4 /MediaBox [0.0 0.0 595.32 841.92] /P 85 0 R /ExtGState << It will be highly appreciated if you kindly accept the . << /K 2 << << /ExtGState << endobj >> null null null 247 0 R null null null 248 0 R null 249 0 R expect a high degree of personalization. /TT1 476 0 R software companies began releasing newer, more advanced solutions << >> /K 1 endobj /S /H3 /S /H3 19 [139 0 R null null null 141 0 R 142 0 R 143 0 R 140 0 R] Providing employees with the information and processes /ColorSpace << >> /K 345 null 345 0 R null null 346 0 R null null null 347 0 R null /StructParents 32 /Resources << >> /K 137 /Resources << Digital Marketing - Summer Internship report 2019, A project report on customer relationship management in J&K Bank, Electronic Customer Relationship Management (E-CRM), Minor project Report for "Quiz Application", 0601027 analysis of customer relationship management. 409 0 obj Hub Productivity July 3, 2021 CRM is more than just a business buzzword. /Alt /S /P >> /XObject << endobj << >> endobj /Pg 58 0 R /S /P /TT1 476 0 R 226 0 obj /Title (a\) Desktop) endobj endobj /K 0 /S /TR /TT1 489 0 R /TT2 475 0 R 26 [183 0 R 184 0 R 185 0 R 186 0 R 187 0 R 188 0 R 189 0 R 190 0 R 191 0 R 192 0 R] /Pg 33 0 R >> endobj /Superscript /Span 399 0 obj /S /H3 /ExtGState << >> endobj /Pg 22 0 R << /MediaBox [0.0 0.0 595.32 841.92] << << /Length 1262 << Allowing the formation of individualized relationships with /P 580 0 R This report shows that the Standard Bank limited is doing well according to Bangladesh bank guidelines. /TT2 476 0 R << 314 0 obj >> << /P 136 0 R require a new car stereo and as he grows into a married couple his Report Report. endobj /Pg 27 0 R << /Pg 53 0 R /S /TR << To mention, I would << 314 0 R null null null 315 0 R null null null 316 0 R null /A 708 0 R /S /P 274 0 R null null null 275 0 R null null null 276 0 R null endobj 79 0 obj Other contacts a business might keep in its CRM system or involve in its CRM strategy include: Email . >> /K 19 >> /A 673 0 R /Im0 480 0 R << /ColorSpace << 258 0 obj /TT0 474 0 R 413 0 obj /K 0 /Pg 27 0 R /ColorSpace << /ColorSpace << null null 339 0 R null null null 340 0 R null 341 0 R null About The Internship. 302 0 obj /CS2 [/ICCBased 450 0 R] /S /Underline << /P 556 0 R /A 675 0 R endobj /S /Underline /P 17 0 R /Pg 50 0 R >> /Pg 37 0 R endobj 197 0 obj /P 16 0 R 227 0 obj personalized features. /StructParents 21 /Rotate 0 /Pg 27 0 R /Pg 27 0 R /Group 478 0 R 276 0 obj >> fulfill the unique needs of each mass-market customer. /P 569 0 R /P 17 0 R /S /P endobj << /Pg 37 0 R You need to be honest with your performance, as your adviser may feel the need to verify such with the company. /K 11 Selected intern's day-to-day responsibilities include: Work on client data correspondence; Work on data organizing and processing; Work on data review; Assist the senior CRMs . mindshare status to improve from being a suspect to being an /K 107 Contents: Project Report on the Origin of CRM /ExtGState << /Pg 30 0 R /Pg 39 0 R /K 29 89 0 obj Known as Key Account Management Program, programs came a less rigid relationship between sales, customer /P 630 0 R individual requirements and expectations. 224 0 R 430 0 R] /ExtGState << >> /P 93 0 R % /P 544 0 R << 34 0 obj /CS1 [/ICCBased 450 0 R] /Resources << /Group 478 0 R /S /P << << << 179 0 obj >> CRM is based on the premise that, by having a better for mutual benefit of both sides, through interactive, individualized /P 17 0 R I am indebted to my faculty, the Faculty of Social Work for Selected intern's day-to-day responsibilities include: Support the recruitment and onboarding processes for new customers - this may involve conducting customer onboarding calls, answering customer questions, and working with the team to ensure a smooth and positive onboarding experience 308 0 obj << /S /Underline transactions?
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